System Support Officer

Job Summary
Contract Type:
Temporary
Working Hours:
Full time
Advert Start Date:
13/05/2019
Advert End Date:
Closed for applications on 24/05/2019 23:59
Employment Location:
Sand Martin House
Salary:
£24,799- £27,905
Weekly Hours:
37.5
Vacancy ID:
103500
Closing date:
24 May
Further Information
We require an experienced Frameworki support officer with 1 years extensive experience and knowledge of the frameworki system.

Requirements;
- Provide high quality day-to-day support and advice to users via phone & email
- To be the first point of contact for Capita One system support and administration
- To ensure that all helpdesk calls are logged and monitored on the internal support tool.
- Knowledge of user account administration
- Manage daily scheduled business object reports
- Deliver ad-hoc training for end users
- Liaising with 3rd party support providers
- Must be a team player and able to work on own initiative

Skills and Experience required;
- Knowledge of Citrix environment
- Good understanding of MS office or Google Suite
Please note
This job is closed for applications.