Rough Sleeper Outreach Officer Fixed term for 1 year

Job Summary
Contract Type:
Fixed Term
Working Hours:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 09/08/2020 23:59
Employment Location:
Peterborough Town Hall
£31,371 to £34,788
Weekly Hours:
Vacancy ID:
Closing date:
9 Aug
Further Information

We are looking for a highly motivated individuals with an interest in housing, homelessness and customer service, to join our busy front line housing advice service.

You will be responsible for:
? Giving detailed housing advice to the residents of the city both face to face and
on the telephone.
? Supporting individuals who are rough sleeping to leave the streets.
? Ensuring entrenched rough sleepers are able to access services to support
them e.g. health / alcohol/drug misuse services.
? Assessing applicants priorities on the Peterborough Housing Register
? Assisting households in securing suitable accommodation in the private sector.

Ideally you will have a detailed knowledge of social housing and homelessness. Excellent customer service skills, organisational skills and the ability to work as part of a team. You will also have experience of dealing with challenging customers with multiple needs and the ability to work in a busy front line environment.

The working days for this post are Wednesday, Thursday, Friday, Saturday and Sunday.

Interviews to be held week commencing 10th August 2020

Only those candidates evidencing the essential criteria as set out in the person specification will be considered.

Apply today by downloading the shortened application and emailing with your CV to

Please note
This job is closed for applications.