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"Knowing that the work I do contributes towards improving the lives of Peterborough residents is a real driver for me. Work isn’t just about coming into the office to do the 9 to 5, it’s about wanting to make a real difference. The commitment of my colleagues in working to achieve that goal means there’s always support when you need it and a great team spirit."

Claire M, Children's Services

Rough Sleeper Outreach Officer

Job Summary

Contract Type:
Working Hours:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 14/01/2019 23:59
Employment Location:
Town Hall, Peterborough
£30,756 - £34,106
Weekly Hours:
37 Hours per week
Vacancy ID:

Job details 

Closing date:
14 Jan

Supporting documents

Document JD.pdf (232.89 KB)

Document PS.pdf (171.51 KB)

Please note

This job is closed for applications.

Further information

An exciting opportunity has arisen to join the Housing Needs Team.

We are looking for a highly motivated individuals with an interest in housing, homelessness and customer service, to join our busy front line housing advice service.

You will be responsible for:
* Giving detailed housing advice to the residents of the city both face to face and on the telephone.
* Supporting individuals who are rough sleeping to leave the streets.* Ensuring entrenched rough sleepers are able to access services to support them e.g. health /alcohol/drug misuse services.
*Assessing applicants priorities on the Peterborough Housing Register
*Assisting households in securing suitable accommodation in the private sector

Ideally you will have a detailed knowledge of social housing and homelessness. Excellent customer service skills, organisational skills and the ability to work as part of a team.

You will also have experience of dealing with challenging customers with multiple needs, able to work in a busy front line environment.
The working days for this post are: Wednesday, Thursday, Friday Saturday and Sunday

Interview date: Week commencing 21st January 2019

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