Housing Solutions Officer

Job Summary
Contract Type:
Permanent
Working Hours:
Part time
Advert Start Date:
04/02/2019
Advert End Date:
Closed for applications on 25/02/2019 23:59
Employment Location:
Bayard Place, Peterborough
Salary:
£15,377-£17,052
Weekly Hours:
18.5 Hours per week
Vacancy ID:
103417
Closing date:
25 Feb
Further Information
We are looking for a highly motivated individual with an interest in housing and customer service, to join our busy front line housing advice service.

You will be responsible for:
* Giving detailed housing advice to the residents of the city both face to face and
on the telephone.
* Supporting Households who are homeless or threatened with homelessness to
retain or secure accommodation in order to prevent their homelessness.
* Processing and assessing applications from households who present to the
council as homeless or threatened with homelessness
* Assessing applicants priorities on the Peterborough Housing Register
* Assisting households in securing suitable accommodation in the private sector
* Assisting in the delivery of the Peterborough Homes Choice Based Lettings
Scheme.

Ideally you will have a detailed knowledge of social housing and homelessness. Excellent customer service skills, organisational skills and the ability to work as part of a team. You will also have experience of dealing with challenging customers with multiple needs and be able to work in a busy front line environment.

Interview Date: 04/03/2019
Please note
This job is closed for applications.