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"Knowing that the work I do contributes towards improving the lives of Peterborough residents is a real driver for me. Work isn’t just about coming into the office to do the 9 to 5, it’s about wanting to make a real difference. The commitment of my colleagues in working to achieve that goal means there’s always support when you need it and a great team spirit."

Claire M, Children's Services

Housing Solutions Officer

Job Summary

Contract Type:
Working Hours:
Part time
Advert Start Date:
Advert End Date:
Closed for applications on 25/02/2019 23:59
Employment Location:
Bayard Place, Peterborough
Weekly Hours:
18.5 Hours per week
Vacancy ID:

Job details 

Closing date:
25 Feb

Supporting documents

Document JD.pdf (3.58 MB)

Document PS.pdf (1.44 MB)

Please note

This job is closed for applications.

Further information

We are looking for a highly motivated individual with an interest in housing and customer service, to join our busy front line housing advice service.

You will be responsible for:
* Giving detailed housing advice to the residents of the city both face to face and
on the telephone.
* Supporting Households who are homeless or threatened with homelessness to
retain or secure accommodation in order to prevent their homelessness.
* Processing and assessing applications from households who present to the
council as homeless or threatened with homelessness
* Assessing applicants priorities on the Peterborough Housing Register
* Assisting households in securing suitable accommodation in the private sector
* Assisting in the delivery of the Peterborough Homes Choice Based Lettings

Ideally you will have a detailed knowledge of social housing and homelessness. Excellent customer service skills, organisational skills and the ability to work as part of a team. You will also have experience of dealing with challenging customers with multiple needs and be able to work in a busy front line environment.

Interview Date: 04/03/2019

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