Housing Solutions Officer

Job Summary
Contract Type:
Permanent
Working Hours:
Full time
Advert Start Date:
17/09/2018
Advert End Date:
Closed for applications on 24/09/2018 23:59
Employment Location:
Sand Martin House, Peterborough
Salary:
£30,756-34,106
Weekly Hours:
37 Hours per week
Vacancy ID:
102290
Closing date:
24 Sep
Further Information
We are looking for a highly motivated individual with an interest in housing and customer service, to join our busy front line housing advice service.

You will be responsible for:
* Giving detailed housing advice to the residents of the city both face to face and
on the telephone.
* Supporting Households who are homeless or threatened with homelessness to
retain or secure accommodation in order to prevent their homelessness.
* Processing and assessing applications from households who present to the
council as homeless or threatened with homelessness
* Assessing applicants priorities on the Peterborough Housing Register
* Assisting households in securing suitable accommodation in the private sector
* Assisting in the delivery of the Peterborough Homes Choice Based Lettings
Scheme.

Ideally you will have a detailed knowledge of social housing and homelessness. Excellent customer service skills, organisational skills and the ability to work as part of a team. You will also have experience of dealing with challenging customers with multiple needs and be able to work in a busy front line environment.
Please note
This job is closed for applications.