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"Knowing that the work I do contributes towards improving the lives of Peterborough residents is a real driver for me. Work isn’t just about coming into the office to do the 9 to 5, it’s about wanting to make a real difference. The commitment of my colleagues in working to achieve that goal means there’s always support when you need it and a great team spirit."

Claire M, Children's Services

Housing Needs Team Leader

Job Summary

Contract Type:
Working Hours:
Full time
Advert Start Date:
Advert End Date:
Closed for applications on 19/01/2020 23:59
Employment Location:
Town Hall, Peterborough
£38,813 - £42,683
Weekly Hours:
Vacancy ID:

Job details 

Closing date:
19 Jan

Please note

This job is closed for applications.

Further information

An exciting opportunity has arisen to join the Housing Needs Team.

We are looking for a highly motivated individual with an interest in housing and customer service, to join our busy front line housing advice service.

You will be responsible for:

• Leading a team of officers responsible for support households who are homeless or threatened with homelessness
• Providing support to the team with case management and problem solving
• Ensuring compliance with legislation and council policy & procedure
• Representing the service at various forums in relation to homelessness

It is essential that you have up to date knowledge of Housing & Homelessness legislation.

Ideally you will have experience of managing a team delivering homelessness services, excellent customer service skills and the ability to work as part of a team. You will also have experience of dealing with challenging customers with multiple needs.
Temporary until 31/03/2021

Interview date: to be confirmed

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