Housing Needs Gateway Officer

Job Summary
Contract Type:
Temporary
Working Hours:
Part time
Advert Start Date:
23/05/2022
Advert End Date:
Closed for applications on 29/05/2022 23:59
Salary:
£12,963 - £14,587
Weekly Hours:
18.5
Vacancy ID:
104755
Closing date:
29 May
Further Information
An exciting opportunity has arisen to join the Housing Needs Team.
We are looking for a highly motivated individual with an interest in housing and customer service, to join our busy front line housing advice service.

You will be responsible for:

· Giving housing advice to the residents of the city both face to face, on the telephone and via written methods
· Triage of applicants in order to identify potential homelessness and use of prevention tools to keep them in their homes
· Assisting in the delivery of our statutory services around homelessness

Ideally you will have knowledge of social housing, excellent customer service skills and the ability to work as part of a team. You will also have experience of dealing with challenging customers with multiple needs.
This is a part time temporary post until 30.11.2022
Job Closes: 29.05.2022
Date of Interview: W/C 06.06.2022

We are proud to serve the diverse communities of Cambridgeshire/Peterborough and want our workforce to reflect this diversity, which we believe is beneficial for our employees, the organisation and the communities we serve.
Please note
This job is closed for applications.