Housing Needs Gateway Officer

Job Summary
Contract Type:
Temporary
Working Hours:
Full time
Advert Start Date:
17/02/2020
Advert End Date:
Closed for applications on 23/02/2020 23:59
Employment Location:
Town Hall, Peterborough
Salary:
£24,799 - £27,905
Weekly Hours:
37
Vacancy ID:
103741
Closing date:
23 Feb
Further Information
An exciting opportunity has arisen to join the Housing Needs Team.

We are looking for a highly motivated individual with an interest in housing and customer service, to join our busy front line housing advice service.

You will be responsible for:

· Giving housing advice to the residents of the city both face to face and on the telephone.
· Triage of applicants in order to identify potential homelessness and use of prevention tools to keep them in their homes
· Assisting in the delivery of our statutory services around homelessness

Ideally you will have knowledge of social housing, excellent customer service skills and the ability to work as part of a team. You will also have experience of dealing with challenging customers with multiple needs.
Temporary until 31st March 2021.

Date of Interview: W/C 03/03/2020
Please note
This job is closed for applications.