Housing Needs Gateway Officer
Job Summary
Advert Start Date:
17/09/2018
Advert End Date:
Closed for applications on 24/09/2018 23:59
Employment Location:
Bayard Place, Peterborough
Weekly Hours:
18.5 Hours per week
Further Information
An exciting opportunity has arisen to join the Housing Needs Team.
We are looking for a highly motivated individual with an interest in housing and customer service, to join our busy front line housing advice service.
You will be responsible for:
· Giving housing advice to the residents of the city both face to face and on
the telephone.
· Triage of applicants in order to identify potential homelessness and use of
prevention tools to keep them in their homes
· Assisting in the delivery of our statutory services around homelessness
Ideally you will have knowledge of social housing, excellent customer service skills and the ability to work as part of a team. You will also have experience of dealing with challenging customers with multiple needs.
Interview Date:5th October 2018
Please note
This job is closed for applications.