Housing Needs Gateway Officer

Job Summary
Contract Type:
Permanent
Working Hours:
Full time
Advert Start Date:
10/09/2018
Advert End Date:
Closed for applications on 17/09/2018 23:59
Employment Location:
Bayard Place, Peterborough
Salary:
£23,866 - £27,358
Weekly Hours:
37 Hours per Week
Vacancy ID:
102275
Closing date:
17 Sep
Further Information
We are looking for a highly motivated individual with an interest in housing and customer service, to join our busy front line housing advice service.

You will be responsible for:

* Giving housing advice to the residents of the city both face to face and on the
telephone
* Triage of applicants in order to identify potential homelessness and use of
prevention tools to keep them in their homes
* Assisting in the delivery of our statutory services around homelessness

Ideally you will have knowledge of social housing. Excellent customer service skills and the ability to work as part of a team. You will also have experience of dealing with challenging customers with multiple needs.
Please note
This job is closed for applications.