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"Knowing that the work I do contributes towards improving the lives of Peterborough residents is a real driver for me. Work isn’t just about coming into the office to do the 9 to 5, it’s about wanting to make a real difference. The commitment of my colleagues in working to achieve that goal means there’s always support when you need it and a great team spirit."

Claire M, Children's Services

Housing Needs Gateway Officer

Job Summary

Contract Type:
Permanent
Working Hours:
Full time
Advert Start Date:
10/09/2018
Advert End Date:
Closed for applications on 17/09/2018 23:59
Employment Location:
Bayard Place, Peterborough
Salary:
£23,866 - £27,358
Weekly Hours:
37 Hours per Week
Vacancy ID:
102275

Job details 

Closing date:
17 Sep


Please note

This job is closed for applications.

Further information

We are looking for a highly motivated individual with an interest in housing and customer service, to join our busy front line housing advice service.

You will be responsible for:

* Giving housing advice to the residents of the city both face to face and on the
telephone
* Triage of applicants in order to identify potential homelessness and use of
prevention tools to keep them in their homes
* Assisting in the delivery of our statutory services around homelessness

Ideally you will have knowledge of social housing. Excellent customer service skills and the ability to work as part of a team. You will also have experience of dealing with challenging customers with multiple needs.

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