Benefits and Systems Manager

Job Summary
Contract Type:
Permanent
Working Hours:
Full time
Advert Start Date:
28/04/2025
Advert End Date:
12/05/2025 23:59
Employment Location:
Sand Martin House, Peterborough, some Agile working is available.
Salary:
£59,516 to £65,348
Vacancy ID:
106677
Closing date:
12 May
Further Information
The Revenues and Benefits Service has a vital role in the administration of Housing Benefits and Council Tax Support, and the billing, collection and recovery of Council Tax, Business Rates and Sundry Debt.

We currently have an opportunity to join our team as the Benefits and Systems Manager.

You will manage three team leaders to ensure the delivery of efficient and effective benefits and systems administration. 

The role of the Benefits and Systems Manager is to lead and manage the Benefits & Systems teams to ensure the effective, economic administration and payment of claims for Housing Benefit and Council Tax Support and management of the systems team (Capita One/Academy Revs and Bens system) within Shared Transactional Services in accordance with legislation, local policies, strategies and key performance targets


All about our Benefits 
We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme… 
  • Access to a range of benefits via Vivup, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes 
  • Buy up to 10 days additional annual leave (pro-rata)  
  • Access to car lease scheme 
  • Take your bank holidays flexibly to better suit your personal circumstances 
  • Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings 
  • Access to development opportunities including apprenticeships to support your personal and professional growth 
  • Paid volunteering hours each year so you can make a positive impact on our community during your normal working day 
  • Access to our equality, diversity and inclusion network 
  • Opportunities to receive Employee Recognition Awards 
  • We’re a fostering friendly employer offering five days of paid leave per year to support employees who are foster carers

All about our Commitments 
We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success. 

We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact pccrecruitment@peterborough.gov.uk  we will work with you to meet your needs. 

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.