Housing Solutions Officer
Job Summary
Contract Type:
Fixed Term
Advert Start Date:
12/09/2022
Advert End Date:
Closed for applications on 25/09/2022 23:59
Employment Location:
Sand Martin House, Peterborough
Salary:
£32,798 to £36,371
Further Information
An exciting opportunity has arisen to join the Housing Needs Team.
We are looking for a highly motivated individual with an interest in housing and customer service, to join our busy front line housing advice service.
You will be responsible for:
• Giving detailed housing advice to the residents of the city both face to face and on the telephone.
• Supporting Households who are homeless or threatened with homelessness to retain or secure accommodation in order to prevent their homelessness.
• Processing and assessing applications from households who present to the council as homeless or threatened with homelessness
• Assessing applicants’ priorities on the Peterborough Housing Register
• Assisting households in securing suitable accommodation in the private sector
• Assisting in the delivery of the Peterborough Homes Choice Based Lettings Scheme.
Ideally you will have a detailed knowledge of social housing and homelessness. Excellent customer service skills, organisational skills and the ability to work as part of a team. You will also have experience of dealing with challenging customers with multiple needs and be able to work in a busy front-line environment.
This is a Fixed Term Contact until 31st March 2023
We are proud to serve the diverse communities of Cambridgeshire/Peterborough and want our workforce to reflect this diversity, which we believe is beneficial for our employees, the organisation and the communities we serve.
Please note
This job is closed for applications.